Transparent fees, agreed in writing — always

How our fees work

Before any paid work begins, you receive a written statement of services and fees. This is a requirement of the Code of Conduct for registered migration agents, and it protects you. It sets out:

• exactly what services we will provide,
• our professional fees for those services,
• government charges (such as visa application charges), which are separate and payable to the Department, and
• how and when payment is due.

If your matter changes scope — for example, the Department requests something unexpected — we discuss it with you and update the agreement before doing additional paid work.

What affects the fee

Professional fees reflect the complexity of your matter: the visa type, your circumstances and history, the volume of evidence, and whether there are complications such as previous refusals. That's why we quote after a consultation rather than publishing one-size-fits-all prices that wouldn't be honest.

The consultation

The initial consultation is a paid, standalone service: a structured assessment of your circumstances and options, in English or Spanish, with honest advice about your prospects — including, where that's the truthful answer, advice not to proceed. The consultation fee is $100 + GST AUD and includes a written report with my recommendations for your case.

Government charges are separate

Visa application charges are set by the Australian Government and paid to the Department of Home Affairs. They apply whether or not you use an agent and are not refundable if a visa is refused. We always itemise these separately so you can see exactly where your money goes.